& OTHER STORIES
The Grand Gestures Gift Wrapping Service

Brief:

& Other Stories were looking to drive awareness and footfall into their flagship Regent Street store in December with a highly visual and shareable gifting experience. 

Solution:

Backlash created the Grand Gestures Gift Wrapping Service, a Wes Anderson-inspired Christmas experience that ‘gifted you’ a little extra with every purchase made in-store. This stylish, theatrical service elevates gift-wrapping to an art form, complete with charming boxes, ribbons, confetti, and spritzes of the store’s signature fragrance. 

To make the experience even more delightful, customers could enjoy a series of unexpected surprises ‘under wraps’—like ringing a whimsically labelled bell, “Ring My Bell,” to receive a complimentary lipstick or nail polish (perfect for stocking fillers), along with free branded coffees.

Over 10-days in December…

• 550 presents were gift wrapped

• 1,200 branded coffees were enjoyed

• 30% of all customers rang the surprise ‘Ring My Bell’ gift bell

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