Backchat logo in white

Opinions, ideas and the occasional hot take always served with lashings of creativity.

The Backlash Playbook: How to Plan a Successful Pop-Up Shop in London
Articles Aarron Taylor Articles Aarron Taylor

The Backlash Playbook: How to Plan a Successful Pop-Up Shop in London

London remains the beating heart of experiential retail. From Covent Garden takeovers to Westfield activations, brands keep returning to the capital for its footfall, media coverage and culturally switched-on shoppers. But a pop-up shop launch that delivers results doesn't happen by accident — it's the product of careful planning, the right location and a team who understands the city's quirks. Here's our playbook.

Read More
We've Been Nominated: Two Shop Drop Spotlight Awards for Backlash
News Aarron Taylor News Aarron Taylor

We've Been Nominated: Two Shop Drop Spotlight Awards for Backlash

We're thrilled to share that Backlash has been shortlisted for not one, but two Shop Drop Spotlight Awards, as part of the Creative Retail Awards 2026. The award celebrates the UK's Top 10 retail projects of the past year, chosen for the engagement, conversation and love they've generated across the Shop Drop Daily community.

Read More
Why are more brands partnering with an experiential agency in 2026 over in-house teams?
Experiential Marketing, Pop-Up Shops Aarron Taylor Experiential Marketing, Pop-Up Shops Aarron Taylor

Why are more brands partnering with an experiential agency in 2026 over in-house teams?

People skip. People block. People have developed a kind of advertising blindness that would have seemed unthinkable ten years ago. And yet, ask someone about a brand experience that really caught them off guard, a pop-up that made them laugh, a product launch that appeared like an event worth attending - and they’ll tell you about it in detail.

Read More
Katie Peake Named a Brand Impact Awards 2026 Judge
News Aarron Taylor News Aarron Taylor

Katie Peake Named a Brand Impact Awards 2026 Judge

The Brand Impact Awards celebrate the very best in branding from across the globe, bringing together a panel of industry experts who evaluate each entry within the context of its specific market sector. It’s a rigorous process designed to recognise work that truly moves the needle.

Read More
THE LUXURY EFFECT ON EXPERIENTIAL MARKETING

THE LUXURY EFFECT ON EXPERIENTIAL MARKETING

It all begins with how brands can learn from the luxury sector to create campaigns that seize attention, drive engagement, and establish lasting brand loyalty.

Luxury brands have always understood one thing the rest of the industry is still catching up to: nothing sells a dream quite like letting people live inside it, even briefly. For years, physical experience has been their sharpest tool,  a way to make heritage tangible, storytelling visceral, and desire feel almost inevitable. But recently, the point has become clearer: the most boundary-pushing experiential campaigns are not just coming from luxury, they are showing the industry how experiential marketing can work.e

Read More